Legal & Policy Center
Welcome to the official QRnaly legal center. Here you will find our Master Terms of Service, Privacy Disclosures, Fair Usage Policy, and infrastructure transparency commitments.
Last Updated: September 10, 2026 • All policies reflect the current live product architecture
Terms of Service
Master agreement governing individual, workspace, and API usage, True Static vs Managed Dynamic QR lifecycles, and downgrade preservation rules.
Privacy Policy
Transparent disclosures regarding user accounts, salted IP scan telemetry, zero scanner profiling, and data processing practices.
Fair Usage Policy
Clear distinction between contractual plan entitlements and operational safeguards against abnormal, automated, or infrastructure-exhausting activity.
Acceptable Use Policy
Comprehensive platform standards prohibiting phishing, malware distribution, scams, deceptive redirects, and abusive campaigns.
Refund & Cancellation Policy
Transparent recurring subscription terms, hassle-free cancellation, downgrade asset preservation, and refund evaluation guidelines.
Authorized Subprocessors
Verified directory of actual third-party cloud infrastructure, database providers (Neon PostgreSQL), and payment gateways (Razorpay).
Security Policy & Safeguards
Truthful technical and organizational measures (TOMs), cryptographic API key hashing, TLS 1.3 transit encryption, and object storage isolation.
Cookie Policy
Transparent explanation of essential authentication tokens and user-consented performance telemetry under Google Consent Mode v2.
Service & Print Disclaimer
Technical guidance regarding camera hardware variability, physical print sizes, quiet zones, color contrast ratios, and destination independence.
Data Processing Addendum (DPA)
Contractual framework for business workspaces covering data processor roles, security commitments, and customer instructions.
Report Abuse & Malicious Links
Canonical public mechanism for reporting suspicious, deceptive, or policy-violating QR codes directly to our trust & safety team.
Grievance Officer Redressal
Statutory grievance redressal mechanism and nodal contact under the Information Technology (Intermediary Guidelines) Rules.
Have a legal or data privacy question?
Our trust, safety, and legal engineering desk is available to assist enterprise workspaces.